Shipping and Delivery

1. Shipping Methods and Costs:

Shipping: Orders are typically delivered within 5-7 business days. Shipping costs are calculated based on the weight and dimensions of the package, as well as the delivery location.

2. Order Processing Time:

Standard Products: Orders are processed within 2-3 business days after payment confirmation.
Customized Products: Customized orders may require additional processing time, typically 5-10 business days, depending on the complexity of the customization.

3. Shipping Confirmation and Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order through our shipping partner’s website.

4. Delivery Times:

Delivery times are estimated and may vary due to factors such as weather conditions, customs delays, and other unforeseen circumstances. Nidhi Creations is not responsible for delays caused by the shipping carrier.

5. Customs, Duties, and Taxes:

Orders: all applicable taxes are included in the total purchase price at checkout.

6. Missed Deliveries and Incorrect Addresses:

Missed Deliveries: If a delivery attempt is made and you are not available to receive the package, the carrier may leave a notice with instructions for re-delivery or pickup. It is the customer’s responsibility to follow up with the carrier to arrange re-delivery or pickup.
Incorrect Addresses: Please ensure that your shipping address is accurate at the time of order placement. Nidhi Creations is not responsible for packages delivered to incorrect addresses provided by the customer. Additional shipping charges may apply for re-shipment to the correct address.

7. Damaged or Lost Packages:

Damaged Packages: If your package arrives damaged, please contact our customer service team within 48 hours of delivery with photographic evidence. We will arrange for a replacement or issue a refund upon verification.
Lost Packages: If your package is lost in transit, please contact our customer service team. We will work with the carrier to locate the package or provide a replacement.

8. Contact Information:

For any questions or concerns regarding our Shipping and Delivery Policy, please contact our customer service team at:

Email: nidhicreationsindore@gmail.com
Phone: +91 9425081112
Address: G-6, Heritage, 582, Mahatma Gandhi Rd, Opp. Hukum Chand Ghanta Ghar, New Palasia, Indore, Madhya Pradesh 452001

We are dedicated to ensuring that your order is delivered in a timely and efficient manner. Thank you for choosing Nidhi Creations for your customized wedding favors and gift items.